The Members’ Lounge at LCCI’s City HQ has undergone a refurbishment to provide members with an improved, modern space in which to meet, work and connect
Creating the right environment for members to collaborate and grow their businesses is a key priority for LCCI. The newly refreshed lounge offers a comfortable and professional setting designed to support everything from informal catch ups to focused independent work.
Usability
Project manager Amrita Mahajan said that the ‘refurb’ was about improving usability rather than increasing capacity. “The previous layout supported general seating but didn’t always accommodate private conversations or focused work. Members often adapted the space themselves, moving seats, relocating for calls or leaving to find quieter areas.
“The refurbishment addressed this by creating defined zones. Private pods, a focus area and adjusted seating arrangements now allow different working styles to coexist. The success of the project is less about appearance and more about reducing friction in how the space is used.”
Rewarding
Mahajan said that it was a rewarding project to work on, as the improvements are practical and immediately noticeable in how the space functions day to day. “Seeing members naturally use the lounge as intended has been a strong indicator that the changes achieved their purpose.”



