Tel: 0113 253 3342
Email: marketing@xbmltd.com
Head Office:
Access House, Nepshaw Lane South, Leeds LS27 7JQ

https://xbmltd.com

Services

About XBM Limited

Profile

Digital Technology
XBM supplies the latest digital print solutions, document management systems, interactive AV and digital signage, visitor, staff, and student management systems designed to increase your productivity.

Sustainability
XBM offers products and services designed to increase your business or organisation’s sustainability and reduce your carbon footprint. We have partnered with innovative leaders in each sector to provide products, that reduce energy consumption and waste while increasing productivity and lowering your total cost of ownership (TCO).

Local Service – Nationwide
We ensure your printer, MFP, or photocopier is kept in the best condition and automate meter readings and consumables replacements to take the hassle out of managing your printer fleet. We employ our own technicians across the country to provide local service, nationwide.

About XBM Limited

Our History
The XBM family of businesses are some of the fastest growing digital technology and managed print companies in the UK, with offices in Glasgow, Newcastle, Manchester, and London, a Regional Sales and Service Hub in Birmingham, and our Head Office, Regional Sales, and National Service Centre in Leeds, West Yorkshire.

Led by a management team with over 30 years of experience in business technologies, XBM was incorporated in 2008 and based in Wakefield, West Yorkshire. Whith growth came the need for more space and the business moved to Morley, on the outskirts of Leeds, West Yorkshire.

Growing rapidly, XBM opened an office in Newcastle and then, in 2018, expanding to the West Midlands, buying an office and service centre in Aston, Birmingham, with help from Nat West Bank.

In 2022, we acquired iDoc Services Limited, a London based managed print and document solutions company with a national clientele, and Apex Workflows Limited, an East Midlands managed print and document solutions company.

In 2023, XBM acquired the assets and customer base of Managed Print Solutions (Scotland) Ltd. adding to our existing Scottish customer base, and allowing us to open our first office in Scotland, in Glasgow. Our plan for continued growth focuses on both new business and further acquisition.

In The Community
XBM was founded in 2008 in Wakefield, West Yorkshire, not far from our current Head Office in Morley, South Leeds, and our team have deep roots in the county.

Wakefield Trinity Ruby League
We have sponsored the Wakefield Trinity Ladies Rugby League Team for 4 years, the first Men’s Team player, Joe Law, and the club’s Players’ Association for former players.

Wakefield Trinity Community Foundation
We also work with the club’s charity, the Wakefield Trinity Community Foundation to raise funds for Helping the Homeless Wakefield. We also collected food donations for Wakefield Street Kitchen, who gone beyond their original remit to help families in need over holiday season and through the coldest months of the year.

Sandal Rugby Union FC
XBM has also sponsored the Sandal Rugby Union FC for 10 years, supporting the club’s 1XV team, the 2XV team, the inaugural Ladies team, the junior teams, the scoreboard, and pitch boards over that time.

Ossett Albion Under 8s Football Teams
XBM sponsors grass roots Ossett Albion under 8s football teams, the Spartans, Trojans, and Titans. Ossett Albion provides children between 5 and 15 with an enjoyable and supportive environment for young players to develop their skills, build friendships, and develop a love for the game.

Core Values

Customer First
XBM seeks to put the customer at the forefront of everything we do as a company. We train our teams to be helpful and solution orientated.

Deliver with integrity
XBM seeks to become a trusted partner rather that just another reseller; the company our customers return to each and every time.

Deliver with integrity
XBM seeks to become a trusted partner rather that just another reseller; the company our customers return to each and every time.

Invest For Growth
By investing in our people and our company, we are able to improve our services, delivering even higher levels of customer satisfaction and growth

Choice
Some technology providers can only sell one brand. XBM doesn’t try to fit all customers into the same box. We know that every business or organisation has their own unique requirements.

 XBM works with a wide range of leading manufacturers and solution providers to ensure we find the right mix of hardware and management solution for your application.

These include:

Print & Print Management: Epson, Kyocera, Ricoh, HP, Sharp, Develop, PaperCut, MyQ, and many others

AV Solutions:  Epson, Smart, Sharp, NEC, our own bran MAX interactive touch tables, and other leaders in AV

Document & Enterprise Content Management Systems: Square 9, Foldr, Epson, DocuWare, XBM Scanning Bureau, and others

Visitor, Staff, & Student Management Systems: InVentry, Sharp, and Tauri

Epson Solution+ Platinum Partner
Epson awarded XBM their top partnership award, Solutions+ Platinum Partner, one of only two in the UK. The level at which a partner participates is based on a comprehensive set of criteria including product focus, expertise, sales, and the level of support we provide for our customers.

In addition, Epson awarded XBM “Reseller of the Year 2022” and “Best Service Reseller 2022”,  further demonstrating the effective co-operation of our business with a global giant and sustainable print technology leader.

Ricoh Gold Partner
XBM has a long standing relationship with Ricoh, who awarded XBM Gold Partner status. Gold Partner Certification is awarded to dealerships with both advanced levels of technical competence and highly effective service processes in place to manage the installation and maintenance of Ricoh hardware solutions.

Ricoh currently lead the laser market in sustainable print solutions, something that XBM values highly.

National Education Print Agreement Framework
XBM Limited is on the National Education Print Agreement (NEPA2) Framework. The agreement provides a compliant framework for XBM to provide print equipment and management solutions, primarily to Universities and higher educational institutions, but also to publicly funded primary and secondary schools, further education, and the wider public sector.

The NEPA2 framework covers office document print hardware, A4 and A3 multi-functional devices, print production hardware, large format printers and plotters, print management solutions and services (including Industry Print software solution if required) and additional peripheral hardware to enable fulfilment of managed print services i.e., user authentication hardware and money loaders.

ISO 9001: Quality Management System
ISO 9001 sets out the criteria for a quality management system. The standard is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement. Using ISO 9001 helps ensure that customers get consistent, good-quality products and services, which in turn brings many business benefits.

ISO 14001: Environmental Management System
ISO 14001 sets out the criteria for an environmental management system and can be certified to. It maps out a framework that a company or organization can follow to set up an effective environmental management system. Designed for any type of organization, regardless of its activity or sector, it can provide assurance to company management and employees as well as external stakeholders that environmental impact is being measured and improved.

Cyber Essentials
Cyber Essentials is an effective, Government backed scheme that helps XBM to protect both ourselves and the businesses and organisations we work with, whatever their size, against a whole range of cyber attacks.

Certification provides peace of mind that XBM’s defences will protect against the vast majority of common cyber attacks, ensuring we protect ourselves and our customers, and comply with GDPR and industry best practice.

Products

Testimonials

The testimonials below are all verified and publicly available on Trustpilot where XBM Limited has a 4.8/5 ranking: https://uk.trustpilot.com/
review/www.xbmltd.com

East Wittering Bracklesham Parish Council
Rated 5 out of 5 stars

Great service
Great service! Very helpful and friendly and were quick to answer any questions I had. Would highly recommend!!

Christopher Hepworth
Rated 5 out of 5 stars

Best of the best
We been using XBM for several years, can’t recommend XBM enough. Printing such a critical part our business any issue we need resolving quick XBM deliver on service every time.

If we have an issue an engineer will call us back within an hour, if we can’t resole the problem over the phone they will do site visiting normally same day.

If XBM was a car company expect service level like Mercedes Benz without the expensive repair bills.

Tony Deakin
Rated 5 out of 5 stars

Easy to Work With – Highly Responsive
Throughout the purchasing process Richard was extremely helpful and responsive. Speed is always of the essence for our business and Richard really delivered.

Installation this weekend went exceptionally well and we have hit the ground running with our new printers thanks to a great team responsible for the installation.

Sue Avins
Rated 5 out of 5 stars

Nazmeen talked me through everything…..
I had no idea what I should order to do the jobs we needed done. Nazmeen talked me through everything in a very friendly way, making me very pleased to have placed the order.

Now I have the printer – I am twice as pleased! It has sped up our office a lot.

Nathan Mclaren
Rated 5 out of 5 stars

XBM provided a great service to us…
XBM provided a great service to us recently where we required two Digital Advertising Displays to be installed, I was very happy with the speed and quality of their work and I would like to thank Jaime Kirby for ensuring this was a smooth Process.

For that reason, we will definitely contact Jamie for future projects.

Ms Hoult
Rated 5 out of 5 stars

We are a small charity in Wallsend
We are a small charity in Wallsend, we have been supported by Graham Tuttiett for over 4 years now. Throughout this time Graham has been very supportive, friendly and courteous. Not fast hard sell, he listens to what the customer wants and needs.

We have been happy with the photocopier we received , but after Graham’s recent visit to us, we are having a review and may purchase a newer model.

Thank you for your support Graham.
Joan Hoult CEO

Managed Print Services
We provide all the print hardware, consumables, servicing, and maintenance to let you focus on your core business.

Digital Technology
XBM supplies multifunction and specialist printers, copiers, document management systems, interactive AV and digital signage, IT and telecoms.

Sustainability
XBM provides clients with products and services designed to increase your sustainability and reduce your carbon footprint.

Service & Maintenance
Ensure your printer, MFP, or photocopier is kept in the best condition and automate consumables with our maintenance service.